Last updated: 18 Aug, 2026
At BabyBliss, your peace of mind comes first. We know that preparing for a baby means plans can change in an instant, and flexibility is everything. If you need to cancel or change your order, we believe the process should be just as smooth, relaxing, and stress-free as using our products.
If your order has not yet left our fulfillment center, you can cancel it at any time for a 100% full refund—no penalties, no cancellation fees, and no questions asked.
We don't require lengthy explanations or tedious paperwork. If it hasn't shipped, we cancel it immediately.
Step 1: Send Us a Quick Notice
Email our team at support@trybabybliss-us.com with the subject line: Cancellation Request - Order #[Your Order Number]
Tip: Our warehouse processes orders rapidly to ensure fast delivery, so the sooner you contact us, the easier it is to intercept the package!
Step 2: Immediate Order Interception
Our support team will immediately flag your account, halt processing, and send you a written confirmation of the cancellation.
Step 3: Get Your 100% Refund
The moment your cancellation is confirmed, we issue a full refund directly back to your original payment method (Credit Card, PayPal, or Apple Pay).
If your cancellation request arrives after the carrier has already picked up your package, there is no need to worry—you are completely covered under our parent-first guarantees:
Option 1 (Easiest): Refuse Delivery
Simply refuse the package when the courier attempts delivery. The carrier will automatically return the parcel to our Texas warehouse.
Option 2: 90-Day Guarantee
Accept the package and take full advantage of our 90-Day "No Questions Asked" Return Policy. Simply ship it back to our Coppell, TX warehouse whenever you are ready for a 100% refund on the product price.
Processing Time: Refunds are initiated immediately on our end as soon as the cancellation is finalized.
Bank Clearance: Depending on your card issuer or banking institution, it typically takes 3 to 5 business days for the credited funds to officially post to your statement.
Whether you need to adjust a shipping address, swap an item, or cancel an order entirely, our dedicated team is always ready to support you.
Support Email: support@trybabybliss-us.com
Customer Support Hours: Monday – Friday (All inquiries answered within 24 business hours)
Thank you for bringing BabyBliss into your home. We are always cheering for you and your little one!
Email: support@trybabybliss-us.com
Corporate Address: 501 W Pine St, Rawlins, WY 82301, USA
Thank you for trusting BabyBliss. We promise to keep your data as safe as your baby sleeping in a Dreamnest!